Shipping policy
Last updated: May 26, 2026
Welcome to WallVesper. We are committed to providing reliable shipping and transparent service for customers across the United States.
Shipping Destinations
We currently ship to:
- Continental United States
- Alaska
- Hawaii
At this time, we do not offer international shipping outside the United States.
Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will notify you via email.
Estimated Delivery Time
After processing, orders are typically delivered within:
- 5–10 business days for U.S. destinations
Please note that delivery times are estimates and may vary depending on:
- Carrier operations
- Weather conditions
- Public holidays
- Remote delivery locations
Shipping Fees
We charge a flat shipping fee of $8 USD per order.
Shipping costs will be clearly displayed during checkout before payment is completed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24–72 hours to appear after shipment.
You can also track your order anytime through our
Track Your Order page.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
WallVesper is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact us within 7 days of the delivery date or estimated delivery date.
We will work with the shipping carrier to assist in resolving the issue as quickly as possible.
Contact Email: service@wallvesper.com
Customs, Duties, and Taxes
For orders shipped within the United States, applicable taxes may be calculated at checkout depending on your shipping location and local regulations.
Customers are responsible for any applicable taxes required by their state or local jurisdiction.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: service@wallvesper.com
Phone: +1 318-316-0042
Contact Address: 550 South Hope Street, Suite 1400 Los Angeles, CA 90071 United States
Business Address: Binzhou Jiuxiang Crafts Co., Ltd., Da Wang Xi Cun 215, Li Zhuang Town, Huimin County, Binzhou, Shandong 251700, China
Thank you for choosing WallVesper. We appreciate your trust and are committed to bringing thoughtfully crafted wall decor to your home.