Privacy policy
Last updated: July 17, 2026
At WallVesper, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website https://wallvesper.com.
Information We Collect
When you visit or use our website, we may collect the following categories of information:
Personal Information
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Order information (products ordered, order number, order history, etc.)
Payment Information
All payments are securely processed through PayPal. WallVesper does not store or have direct access to your complete payment card details such as credit card numbers.
Device & Usage Information
- IP address
- Browser type and version
- Device type and operating system
- Time zone
- Pages viewed, website interaction data, and session duration
- Referring website (if applicable)
How We Use Your Information
We use the collected information mainly to:
- Process and fulfill your orders, including shipping and delivery
- Provide customer service and respond to your inquiries
- Send order confirmations, shipping updates, and important service notices
- Improve our website functionality, user experience, and product offerings
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal and regulatory obligations
Cookies & Tracking Technologies
Our website uses cookies and similar technologies (such as pixels and analytics tools) to enhance user experience, remember your preferences, analyze website traffic, and support basic marketing activities. You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of the website and your shopping experience.
Sharing Your Information
We may share necessary information with trusted third-party service providers who help us operate our business, such as:
- Payment processors (PayPal)
- Shipping carriers
- Website hosting and analytics providers
- Customer support tools
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, or enforce our agreements. When no longer needed, we will securely delete or anonymize your information.
Your Rights
Depending on your location and applicable laws, you may have rights to access, correct, delete your personal information, or opt out of certain data processing activities. To exercise these rights, please contact us at service@wallvesper.com. We will respond to your request within a reasonable timeframe.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a new "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: service@wallvesper.com
Phone: +1 318-316-0042
United States Customer Service Address:
201 Victory Blvd, Suite 200
Monroe, LA 71203
United States
China Business Address:
Binzhou Jiuxiang Crafts Co., Ltd.
Da Wang Xi Cun 215, Li Zhuang Town
Huimin County, Binzhou, Shandong 251700
China