Privacy policy
Last updated: May 26, 2026
At WallVesper, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you visit or use our website, we may collect the following information.
Personal Information
Including but not limited to:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Order information
Payment Information
All payments are securely processed through PayPal.
WallVesper does not store or have direct access to your complete payment details.
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Time zone
- Website interaction data
- Pages viewed
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Improve website performance and user experience
- Detect fraudulent or unauthorized activity
- Comply with legal obligations
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic
- Support advertising and marketing efforts
You may disable cookies through your browser settings, though some website features may not function properly.
Sharing Your Information
We may share necessary information with trusted third-party service providers, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing tools
We do not sell or rent your personal information to third parties.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or misuse.
However, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us at:
Third-Party Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: service@wallvesper.com
Phone: +1 318-316-0042
Contact Address: 550 South Hope Street, Suite 1400 Los Angeles, CA 90071 United States
Business Address: Binzhou Jiuxiang Crafts Co., Ltd., Da Wang Xi Cun 215, Li Zhuang Town, Huimin County, Binzhou, Shandong 251700, China